Get in touch

Contact Us

Please call our reception team during office hours to arrange bookings, as we do not arrange appointments via email. We coordiante all appointments by phone so we can triage your referral and match you with the right dermatologist or cosmetic nurse.

Call (02) 4022 8739

Contact details

How to Reach Us

Phone

(02) 4022 8739

Address

294 Charlestown Road, Charlestown NSW 2290

Hours

Monday – Friday, 8:30 AM – 4:30 PM

Email (general enquiries only)

reception@frontierdermatology.com.au

We cannot arrange appointments or provide medical advice via email.

Fax (referrals)

(02) 4088 8086

Referrals can also be sent via Medical Objects or HealthLink.

Getting Here

Parking and Directions

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Free onsite parking at the rear of the building, including accessible parking and building access.

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Drop-off bay at the front of the building.

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Street parking on nearby side streets. The Hilltop Plaza car park is roughly 250 metres away.

Get Directions

Common questions

Before You Call

Do I need a referral to see a dermatologist?

Yes. A valid referral from your GP or specialist is required to book an appointment and to claim a Medicare rebate. GP referrals are valid for 12 months. Specialist referrals are valid for 3 months. Please arrange for your referral to be sent ahead of your appointment via Medical Objects, HealthLink, email or fax.

How long is the wait for an appointment?

Extensive wait lists necessitated Dr Thornton, Dr Lamrock and Dr Barrett to close their books. However, acne referrals are still accepted by Dr Lamrock and Dr Thornton and Dr Barrett still accepts referrals for Mohs surgery.

Appointment availability varies by dermatologist. We are a busy specialist practice and wait times depend on clinical urgency. Your referral helps us triage your appointment appropriately.

For acne and mohs surgery inquiries, please call our reception team - (02) 4022 8739.

Can I book online or by email?

We are unable to provide medical advice via email. Appointments are arranged by phone only. This allows your referral to be revieewed, triaged by clinical urgency, and matched with the most appropriate dermatologist.

What should I bring to my appointment?

Bring your Medicare card, any relevant medical history or pathology results, a list of current medications, and photos of your skin or hair care products if relevant. Wear loose, comfortable clothing so your dermatologist can examine the area(s) of concern. See our Patient Information page for a full checklist.

Is there free parking?

Yes. Free onsite parking is available at the rear of the building, including accessible parking. A drop-off bay is available at the front. Street parking and the Hilltop Plaza car park (~250m walk) are also nearby.

What are your fees?

Frontier Dermatology is a private billing practice. A Medicare rebate applies when you have a valid referral. Fee details including consultation costs, cancellation policy, and payment methods are outlined on our Patient Information page. Specific fees are included in our welcome letter, sent via email following the confirmation of an appointment.
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We accept card payments, no surgcharge (we do not accept cash).

What if I need to cancel or reschedule?

We understand plans change. Please give us as much notice as possible so we can offer your appointment to another patient. Cancellations or no shows within 24–48 hours incur a fee. For cosmetic bookings, 48 hours notice is required to avoid a late cancellation fee. Full details are on our Patient Information page.

Ready to Book?

Call our reception team and we'll find the right appointment for you.
Have your referral details handy when you call.

Call (02) 4022 8739

Patient Information
Fees, referrals and what to bring

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For Referrers
Referral pathways for GPs

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Dermatologists
Meet our specialist team

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OptimaScan (Coming Soon)
3D total body photography

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